Straight answers about running your licensed TallyPrime on a cloud server from TallyoCloud: getting started, licences and Tally Virtual Users, Macs and phones, printing, backups, billing and support. Most answers are short and point you to the page that covers the topic in depth. Billing, GST, renewals and cancellation are answered in full right here.
TallyoCloud runs your licensed TallyPrime on a private Windows server in India that you open from a Mac, PC, phone or tablet. You keep your own licence, and remote sessions count as Tally Virtual Users. A private server costs ₹799 per user a month plus GST, billed monthly with a GST invoice. You can cancel any time and take a full copy of your data.
What Tally on Cloud is, how a new server is set up, and how to try it with your own books before you pay anything.
See the 4-step setupYour licensed TallyPrime runs on a Windows server in a data centre instead of on your office PC. You open it over Remote Desktop from a Mac, Windows PC, phone or tablet, with the same shortcuts, reports and GST features, and everyone works on one live company file.
What Tally on Cloud means, with its limitsChoose a plan or start the free trial and complete a short verified sign-up. Your server is usually ready within one business day. You upload a backup of your companies, we restore and check them, and on go-live day you reactivate your licence yourself while we guide you on a screen-share.
How Tally on Cloud works, step by stepYes. The free 7-day trial runs on a private server in India with TallyPrime 7.1 and a copy of your own books, using Tally's free trial licence in your company's name. No card is needed, and nothing is charged when the trial ends.
Start the free trialOnly a free Remote Desktop app. Windows PCs already have Remote Desktop Connection built in. Mac, iPhone, iPad, Android and Chromebook use Microsoft's free Windows App, and Linux uses an RDP client such as Remmina. TallyPrime itself stays on the server.
How TallyPrime runs over Remote DesktopYes. You back up your companies in TallyPrime with Alt+Y and upload the file over our encrypted link. We restore every company, load your TDLs and match trial balances with you before go-live. Tally.ERP 9 data is upgraded to TallyPrime format on the server.
Move your Tally data, step by stepTallyPrime Cloud Access is Tally Solutions' own hosted service, from ₹600 per user a month plus GST. Its FAQ says Mac users connect through a browser and phones and tablets are not supported. We run your TallyPrime on a Windows server that you open with Windows App on any of your devices.
Full comparison with Cloud AccessYour TallyPrime licence stays yours. On a cloud server, Tally counts remote sessions as Tally Virtual Users (TVU), so the licence you hold decides how many people can work at once.
Tally Virtual Users explainedYes. Tally's TVU FAQ says customers may host TallyPrime on a cloud for their own business. On go-live day you reactivate your Silver or Gold licence on your server while we guide you. You type your Tally.NET details yourself; we never ask for them.
How the licence move worksTally counts every TallyPrime instance opened over Remote Desktop or cloud as one Tally Virtual User. Silver includes 1 and Gold includes 10 concurrent TVUs. Gold owners can buy more from Tally at about ₹125 per user a month plus tax, billed annually.
TVU limits, errors and pricingNo, our plans cover hosting only. Tally's list prices are Silver ₹22,500 and Gold ₹67,500 one-time, or rental at ₹750 and ₹2,250 a month, all plus 18% GST. Rental plans include TSS while they are active.
TallyPrime price guideNot for clients who log in themselves. Tally says Remote Desktop users of the same company are fine, but users from different companies on one licence is a violation. Your own staff can work on client companies under your licence; each client business whose people log in needs its own licence and server.
Tally on Cloud for CA firmsTallyPrime keeps working without it, but Tally's TSS FAQ says that without it you lose software upgrades, statutory updates, Tally's remote access and connected services such as e-invoicing and e-way bills. Tally Virtual Users don't depend on TSS, so remote sessions still open. Most businesses keep TSS active so GST features stay current on the server.
What works on Tally on CloudYes, though we recommend upgrading. Tally stopped TSS renewals for Tally.ERP 9 from 16 August 2026, so it gets no statutory updates, though it still runs. The upgrade to TallyPrime is free if your TSS was active on or after 9 November 2020, and we migrate the data on your server.
Is Tally.ERP 9 discontinued? What nextTallyPrime installs only on Windows, so every other device connects to your Windows server. Here is what each one needs, and how printing works on each.
Printing guide by deviceYes, through the cloud. Tally's system requirements say TallyPrime installs only on Windows, so your Mac runs Microsoft's free Windows App (macOS 14 or later) and shows TallyPrime from your server. It works the same on Apple silicon and Intel Macs, with no Parallels or Windows licence.
Tally on Mac, set up in minutesYes. Install Windows App from the App Store or Google Play and sign in with the details we send. A phone suits quick lookups and approvals. For longer data entry, use a tablet with a keyboard, which passes Ctrl and Alt shortcuts through to TallyPrime.
Tally on mobile and tabletLinux users connect with Remmina, the remote desktop client that ships with Ubuntu, or another RDP client. Chromebooks that run Play Store apps use Windows App from Google Play. Either way, TallyPrime runs on the Windows server, not under Wine.
Tally on Linux and ChromebookOn Windows and Mac, yes. Remote Desktop redirects your local printers into the session, and a Mac prints through a generic driver. Microsoft's Windows App feature table shows no printer redirection on iPhone, iPad or Android, so export a PDF there and print or share it from your device.
How to print from Tally on CloudFrom a Windows PC or Mac, usually. Microsoft's feature table lists smart-card redirection for Windows and macOS, which is how most USB signing tokens reach the session, with the token's driver installed on the server too. Tokens differ, so test yours during the free trial. iPhone, iPad and Android can't pass a DSC token through, so sign from a computer.
DSC tokens on Tally on CloudYes. Ctrl and Alt combinations pass through to TallyPrime; on a Mac, use Control for Ctrl and Option for Alt, and turn on standard function keys in macOS so F-keys reach Tally. On a keyboard without an F-key row, tap TallyPrime's right-hand button bar instead.
Tally cloud shortcut keysNot very. Remote Desktop sends screen updates and keystrokes, not your company data. Microsoft's RDP bandwidth guide puts active spreadsheet work at about 150–200 Kbps and an idle session at well under 1 Kbps; printing a long report briefly uses more. A steady connection matters more than headline speed, and nothing works offline.
Internet speed for Tally on CloudWhere your books are kept, who can see them, how backups work and how to take your own copy whenever you like.
Every security control explainedOn a private Windows server for your business in a data centre in Mumbai, India, with backup copies kept in a separate location that is also in India. Your data does not leave the country, and we name the facility in your quote.
Data location and securityEach business gets its own private server, with no Remote Desktop port left open to the internet, two-factor login and encrypted backups that include a separate locked copy. Inside TallyPrime, every user keeps their own login and security level.
How we secure your serverDaily automated backups are stored off the server with 30-day retention, so a company can be restored to an earlier day. You can also take your own backup at any time from TallyPrime with Alt+Y and save it straight to your computer.
Backups and restoresOnly when you ask for help. An engineer opens your server for a specific request you approve, and admin sessions are logged. For extra privacy, TallyPrime's TallyVault encrypts a company with a password only you know, but a lost TallyVault password cannot be recovered.
Staff access and privacyFor companies, yes. Rule 3(5) of the Companies (Accounts) Rules, 2014, as amended in 2022 (G.S.R. 624(E)), requires a daily backup of electronic books on servers in India. Daily automated backups stay on Indian servers, and company customers get a signed provider-details letter for the annual filing. Income-tax Rule 46(8) is often described as a similar rule for every business, but published sources disagree about it, so check with your CA.
Daily backups and the Companies RulesHow you pay, what the invoice shows, how renewals and plan changes work, and how to leave. Plan prices are on the pricing page; the exact refund rules are in our policy.
Plans and prices with GSTYes. A new user is active as soon as we create the login and is charged pro rata for the rest of your current billing period, while removing a user takes effect from the next cycle. Moving to a larger server, for example a dedicated one when you pass 25 users, is scheduled with you, usually outside working hours, so your team loses no time on the switch.
Pay monthly by UPI, debit or credit card, net banking, or NEFT/RTGS bank transfer. Every payment comes with a GST invoice showing our GSTIN, and yours if you share it. Hosting is generally billed under SAC 998315, so GST-registered businesses can usually claim input tax credit, subject to the normal GST conditions. Your CA can confirm this for your business.
Our prices are shown before 18% GST, which is added on the invoice: ₹799 per user a month, so 3 users pay ₹2,397 plus GST. Billing is monthly at the same rate for any team size, and there is no yearly price or yearly discount. Your TallyPrime licence, TSS and any Tally Virtual User packs are sold and invoiced by Tally Solutions or a Tally partner, not by us.
See every plan with GST shownAuto-pay is optional. If you choose it, you approve an e-mandate once, with an extra authentication step. Under RBI's e-mandate rules you get a pre-debit notice at least 24 hours before each charge, and any single charge above ₹15,000 needs your fresh approval. You can stop auto-pay at any time with a WhatsApp message to us, or withdraw the mandate yourself in your card issuer's or UPI app.
No. The 7-day trial needs no card, so there is nothing to charge when it ends. We remind you before it finishes and you decide whether to continue. If you subscribe, the trial server carries on and we restore your latest books on go-live day. If you don't, the server is switched off and the trial copy is deleted after a short download window.
How the free trial worksNot for standard work. Server setup and assisted migration of your TallyPrime or Tally.ERP 9 companies are included in every plan, along with loading your TDL files. We quote separately only for unusual jobs, such as extensive testing of custom TDLs or moving hundreds of client companies for a CA firm, and always in writing before we start.
Yes, you can cancel at any time with a WhatsApp message or an e-mail, with no form, phone call or reason needed. Billing is monthly, so your plan runs to the end of the month you have paid for, and our refund and cancellation policy sets out how any refund is worked out. Either way, you get a full copy of your data first.
Refund and cancellation policyTally Solutions, or the Tally partner you bought from, under their own policies. Licences, rentals, TSS renewals and Tally Virtual User packs are sold and invoiced by them, so our refund policy covers only TallyoCloud hosting fees. Your licence stays registered to your business either way: when you leave, you surrender it from our server and reactivate it on your own PC.
Terms of serviceWhen and how to reach us, which languages we answer in, and what happens during an outage or planned maintenance.
Help centre for customersSupport 7 days a week, on WhatsApp or by phone at +91 97168 56953, or by e-mail at tallyocloud@gmail.com. You talk to an engineer who knows TallyPrime and Remote Desktop, not a ticket bot. Response targets for each priority level are set out in our service level agreement.
All the ways to contact usEnglish and Hindi, and Hinglish is perfectly fine. Write on WhatsApp the way you normally type. Our Hindi guides cover the basics too: Tally Cloud kya hai and MacBook aur mobile me Tally kaise chalaye.
If an incident affects your server, we message you on WhatsApp and keep you updated until it is fixed. Planned maintenance is announced in advance. How uptime is measured, the maintenance windows and the service credits that apply are all set out in our SLA.
Service level agreementSend the request on WhatsApp or by e-mail from your registered contact. For a restore, give the company name and the date you need; we restore it to a separate folder first so you can check it before switching over. Step-by-step help for each device is on our support page.
Customer help centreTry a shorter word, such as "print", "GST" or "TVU", or ask us directly. A real person replies, usually with the answer and a link.
Tell us your devices, how many people use Tally and which licence you hold. We'll answer plainly, and if you'd like to see it working first, you can book a 15-minute screen-share demo with sample data.
TallyoCloud is an independent hosting provider. TallyPrime and Tally.ERP 9 are trademarks of Tally Solutions Pvt. Ltd.; Windows App is a Microsoft product. Facts about Tally and Microsoft products on this page were checked against their official pages on 2026-10-06.
₹799 per user a month with 18% GST shown, plus what you still buy from Tally.
See plansFrom sign-up to your first voucher in four steps, including the licence move.
See the stepsConnect from each device, set up printing, request a restore and manage users.
Get helpHow Silver and Gold count remote users, and when you need extra TVU packs.
Read the guideMac, Windows, iPad and Android: what prints directly and what goes via PDF.
Printing guideCancelling, refunds, timelines and how to ask.
Read the policyBuy your Tally RDP server and we migrate your company data, set up your users and walk everyone through their first login. Want to test first? Try it free for 7 days.